At 88DD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what choices you have. By using the 88DD website or app, you agree to the practices described below.

1. Who We Are

This policy applies to the 88DD website, mobile application (APK), and related services (together, the "Platform”). In this policy, "88DD”, "we”, "us”, and "our” refer to the operator of the Platform, [insert company or operator name]. If you have questions, you can reach us using the details in the "Contact Us” section.

2. Information We Collect

We collect only the information we need to run the Platform and keep it safe. This may include:

Account information

  • Your mobile phone number
  • Your password (stored in protected form)
  • OTP (One-Time Password) verification data
  • Your username or profile name

Payment information

  • Your JazzCash, Easypaisa, or bank account name and number used for deposits and withdrawals
  • Transaction IDs (TID), amounts, dates, and payment status

We do not store your wallet PIN or banking passwords.

Verification information

  • Details we may need to confirm your identity, age, or account ownership, especially for withdrawals or account recovery

Device and technical information

  • Device model, operating system, app version, language, and unique device identifiers
  • IP address, network type, and approximate location based on your IP address
  • Crash reports and performance data

Usage information

  • Games played, bet history, bonuses claimed, login times, and in-app activity
  • Referral activity linked to your invitation link

Communications

  • Messages you send to our live chat and customer support, along with related records

3. How We Collect Your Information

We collect information in three ways: directly from you (for example, when you register, deposit, withdraw, or contact support), automatically through your use of the Platform (such as device and usage data), and from third parties such as payment providers who confirm your transactions.

4. How We Use Your Information

We use your information to:

  • Create, verify, and manage your account
  • Process deposits, withdrawals, bonuses, and referral rewards
  • Send OTP codes and important service messages
  • Provide customer support and resolve issues
  • Detect, prevent, and investigate fraud, cheating, multiple accounts, and other abuse
  • Keep our games fair and our Platform secure
  • Improve app performance, fix errors, and develop new features
  • Send promotional offers and updates, where permitted (you can opt out at any time)
  • Meet legal and regulatory obligations

5. Legal Basis for Using Your Data

We process your data when it is necessary to provide the services you requested, when we have a legitimate interest in running a safe and fair Platform, when you have given your consent, or when we are required to do so by law.

6. Sharing Your Information

We do not sell your personal information. We may share it only in these limited situations:

  • Payment providers and banks (such as JazzCash, Easypaisa, and partner banks) to process your transactions
  • Service providers who help us with SMS delivery, hosting, analytics, security, and customer support, and who must protect your data
  • Legal and regulatory bodies, when required by law, a court order, or a valid request from authorities
  • Protection of rights, to investigate fraud, enforce our rules, or protect the safety of players and the Platform
  • Business changes, such as a merger or sale, where your data may be transferred under similar privacy protections

7. Cookies and Similar Technologies

Our website may use cookies and similar tools to remember your preferences, keep you signed in, understand how visitors use the site, and improve performance. You can control or delete cookies in your browser settings, but some features may not work properly if you block them.

8. Data Security

We use reasonable technical and organizational measures to protect your information, including SSL encryption for data in transit, access controls, and monitoring for suspicious activity. Withdrawals are checked against your registered account details to help prevent fraud. No system is completely secure, so we cannot guarantee absolute security. You can help protect your account by choosing a strong password, never sharing your OTP, and logging out on shared devices.

9. Data Retention

We keep your personal data only for as long as needed for the purposes in this policy, including to provide our services, resolve disputes, prevent fraud, and meet legal or accounting requirements. When data is no longer needed, we delete it or make it anonymous.

10. Your Rights and Choices

Depending on the laws that apply to you, you may have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate or incomplete data
  • Ask us to delete your data, subject to legal and security requirements
  • Object to or limit certain uses of your data
  • Withdraw your consent at any time
  • Opt out of promotional messages by following the instructions in the message or contacting support

To make a request, contact us using the details below. We may need to verify your identity first.

11. Age Restriction and Children’s Privacy

88DD is for adults aged 18 and older only. We do not knowingly collect information from anyone under 18. If we learn that a minor has registered, we will close the account and delete the related data. If you believe a minor is using the Platform, please tell us right away.

12. International Data Transfers

Some of our service providers or servers may be located outside your country. Where your data is transferred, we take reasonable steps to make sure it remains protected in line with this policy.

13. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content, and we encourage you to read their policies before sharing any information.

14. Responsible Gaming and Account Controls

For your wellbeing, we may use your account activity to identify signs of excessive play and to apply tools such as cool-off periods or self-exclusion when you request them. Contact our support team at any time if you would like to use these features.

15. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the "Last updated” date. If changes are significant, we will give a clearer notice, such as an in-app message. Continued use of the Platform after changes means you accept the updated policy.

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